Privacy policy Vignette & Visa B.V.

At Vignette & Visa B.V., we are committed to protecting the privacy of everyone who uses our services. In this privacy policy, we set out how we handle personal data and protect your privacy.

Contact details:

Processing of personal data

We only process personal data to the extent necessary to fulfil our tasks. We process the following personal data:

  • email address,
  • first name,
  • insertion,
  • surname,
  • address data,
  • date of birth,
  • place of birth,
  • gender,
  • telephone number,
  • customer number,
  • order history,
  • bank details,
  • registration number of vehicle,
  • country of vehicle registration,
  • vehicle identification number,
  • other relevant personal data.

We use personal data only for the following purposes:

  • to maintain contact with you,
  • execution of the agreement with you,
  • sending newsletters,
  • informing you of new developments, including offers,
  • to comply with our administrative obligations,
  • combat fraud.

Special and/or sensitive personal data

We only process personal data of persons under 16 years of age if we have permission to do so from the person with parental authority. By submitting personal data to us for processing, you declare to be at least 16 years old or to have the consent of parents or other persons with parental authority for the processing. If we find that a person in our database is under 16 years of age and the processing has not been authorised by a person with parental consent, we will delete the personal data.

If you have any indication that we are processing personal data of a person under 16 without the consent of the authorised person, please contact us at [email protected] so that we can delete the relevant data.

Retention period of personal data

To minimise the risk of losing personal data, we only keep personal data for one year. We do this for your convenience. By keeping your personal data for one year, it is not necessary for you to provide us with your personal data each time. If you again agree to our privacy policy within the year in which we keep your personal data, we may keep your data for another year from then on. Only to meet our legal obligations may we keep your personal data for longer.

Security of personal data

We are careful with your personal data and we have therefore taken the following measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.

  • The connection to the website; EcoStickerGermany.com is established by means of a secure connection.
  • The computers on which personal data are processed and stored are always equipped with the latest security updates from Windows or Apple.
  • The computers on which personal data are processed and stored are equipped with an adequate virus scanner.
  • The group of employees who have access to personal data is kept to a minimum.
  • All employees who have access to personal data are bound by a confidentiality agreement aimed at protecting the personal data.
  • A processing agreement has been concluded with all external parties who have access to personal data, pursuant to which these third parties have undertaken to observe confidentiality and to process the personal data only on the instructions of Vignette & Visa B.V.

If you nevertheless suspect that your data is not properly secured or you have indications of misuse of your data, please let us know via [email protected].

Sharing personal data with third parties

We obviously do not sell personal data to third parties and only provide it to others if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude processing agreements with companies that process your data on our behalf to ensure that our partners maintain the same level of security and confidentiality of personal data.

Cookies on ecostickergermany.com

To make our website function optimally, we use third-party services, but again we consider your privacy. The cookies on our website do not compromise your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit our website. The cookies ensure that the website functions properly and that preferences are saved. We, and any third parties engaged by us, do not process your IP address in a way that can be traced back to you. Cookies can be removed via your browser settings. It is also possible to set the browser so that cookies are no longer stored.

Rights of persons whose personal data we process

Your data remains yours. You always have the opportunity to see what data we process about you, have the data corrected or deleted. In addition, you can withdraw your consent to data processing or object to the processing of your data by us. If you wish, we will send your data in a computer file to you or to an organisation designated by you.

A request to inspect, correct, delete, transfer personal data, withdraw consent given or object to the processing of data can be sent to [email protected].

To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out the passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) so that this data cannot be intercepted by third parties. We will respond to a request within four weeks.

Other

Automated decision-making

We do not use personal data for automated decisions. This goes without saying, but we are obliged to mention it.

Complaints to the Personal Data Authority

For completeness, we point out that there is an option to complain to the Personal Data Authority about the processing of your data. This can be done via the following link: Personal Data Authority.

Changes

Vignette & Visa B.V. reserves the right to make changes to the Privacy Policy without further notice. These changes will take effect immediately after being posted on the site. This Privacy Policy was last amended on 31 May 2024.

We hope to have adequately informed you with this.

Vignette & Visa B.V.